Shipping policy
We provide Free Local Delivery within 100 miles of our location. All other delivery costs will vary based on services being provided. Please contact us for assistance.
Once you place an order we will call you to "thank you" for your order and answer any questions you may have. We will also review your order with you to make sure you are getting the correct equipment and services for your needs.
Orders will be processed within 24 hours of payment posting.
When your order is ready for delivery, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If your order is placed and payment is received by 12 p.m. EST (Monday - Friday) the order typically ships within the next 72hrs. Orders placed on weekends are processed on Mondays. We ask that you allow 3-5 Business days for shipment to arrive (in most cases it will arrive sooner).
Customers should confirm contact information in their order is valid and working. We will use the order page information to call and send emails.
Once an order is ready for delivery customers will be contacted by the shipping carrier to schedule the delivery.
Once an order has been processed and shipped, the shipping address cannot be changed. Items being picked up at the terminal will only be released to the customer listed on the shipping label. A valid driver’s license and a signature is required for release of the shipment. There are no exceptions to this policy.
Damages and Shipping Issues:
We want our customers to have a great buying experience. We provide custom wood crating for our customers eliminating any possible damage to their equipment. Please compare our shipping policy to our competitors and you will see the difference.
Customers are NOT responsible for any damage to their order.
Please buy with confidence... we will make sure you get the correct equipment for your needs in brand new condition.
Cancellation: Once in transit, any order that is canceled or any delivery refused due to order cancellation will be considered a "Return Request" and subject to the fees outlined in our Return Policy.
PLEASE DO NOT schedule the installation of your equipment until you have received and inspected it thoroughly. HomeOwnerAir.com can not be held responsible for any costs associated with pre-scheduled appointments that are missed due to shipping delays or damages.
Thank you for Considering HomeOwnerAir.com !
Please contact us with any questions:
CustomerService@HomeOwnerAir.com
(305) 209-0102
Once you place an order we will call you to "thank you" for your order and answer any questions you may have. We will also review your order with you to make sure you are getting the correct equipment and services for your needs.
Orders will be processed within 24 hours of payment posting.
When your order is ready for delivery, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If your order is placed and payment is received by 12 p.m. EST (Monday - Friday) the order typically ships within the next 72hrs. Orders placed on weekends are processed on Mondays. We ask that you allow 3-5 Business days for shipment to arrive (in most cases it will arrive sooner).
Customers should confirm contact information in their order is valid and working. We will use the order page information to call and send emails.
Once an order is ready for delivery customers will be contacted by the shipping carrier to schedule the delivery.
Once an order has been processed and shipped, the shipping address cannot be changed. Items being picked up at the terminal will only be released to the customer listed on the shipping label. A valid driver’s license and a signature is required for release of the shipment. There are no exceptions to this policy.
Damages and Shipping Issues:
We want our customers to have a great buying experience. We provide custom wood crating for our customers eliminating any possible damage to their equipment. Please compare our shipping policy to our competitors and you will see the difference.
Customers are NOT responsible for any damage to their order.
Please buy with confidence... we will make sure you get the correct equipment for your needs in brand new condition.
Cancellation: Once in transit, any order that is canceled or any delivery refused due to order cancellation will be considered a "Return Request" and subject to the fees outlined in our Return Policy.
PLEASE DO NOT schedule the installation of your equipment until you have received and inspected it thoroughly. HomeOwnerAir.com can not be held responsible for any costs associated with pre-scheduled appointments that are missed due to shipping delays or damages.
Thank you for Considering HomeOwnerAir.com !
Please contact us with any questions:
CustomerService@HomeOwnerAir.com
(305) 209-0102